The Homeland Stay – Policies and Expectations

Welcome to our homestay – “The Homeland Stay”!

We kindly request that you thoroughly review the following rules and expectations prior to confirming your booking. By proceeding with your reservation, you acknowledge that you have read, understood, and agreed to adhere to these guidelines throughout your stay. Thank you for your cooperation.

  • Check-in and check-out: The standard check-in time is 1:00 p.m. and the check-out time is 10:00 a.m. If you need to check in earlier or check out later, please let us know in advance and we will try to accommodate your request based on availability. There may be an extra fee for this service.
  • Identification: All guests must provide valid ID proof at the time of booking and check-in. For foreign nationals, this means a passport and visa. For Indian residents, this means a photo ID card with an address proof. The acceptable forms of ID proof are Aadhaar Card, Election Card, or Passport. We do not accept Pan Card, Driving License, or ID card issued by the company or government authority as valid ID proof. Only the guests whose details are registered are allowed to stay. No additional guests or visitors are permitted.
  • Security: For your safety and security, we have installed CCTV cameras at the public/open areas checkpoints of the property and the community (society) entry points. Please do not tamper with or damage the cameras.
  • Conduct: We expect our guests to behave in a respectful and courteous manner towards neighbours, and the property owner/caretaker.
    • Quiet Hours: Please observe quiet hours from 10:00 p.m. to 7:00 a.m. to avoid disturbing others. This is a residential area.
    • No Unmarried Couples: Unmarried couples/Local persons are not allowed on the premises.
    • No Parties or Events: Parties, events, gatherings, business meetings, or commercial activities are not permitted.
    • Visitor Policy: Visitors are not allowed to stay overnight. If you wish to meet with other guests for family or business purposes, please use the corridors seating area. This is available from 7:00 a.m. to 10:00 p.m. only.
    • No Alcohol: Drinking alcohol or bringing similar prohibited items on the premises is not allowed.
    • Right to Refuse Service: The property owner/caretaker reserves the right to refuse further hospitality to any guest who violates these rules or causes any trouble.
  • Access: No entry is allowed to even registered guests on the premises after 11:00 p.m. If you need to check-in/enter later than 11:00 p.m., you must inform the caretaker in advance so that they can update the security person of the society. For the safety of guests, we have a digital smart main door lock and a digital power supply switch on the property.
  • On your arrival you will receive a set of three items:
    • Small Black Smart Card: Used to unlock the main door.
    • Large White Smart Card: Activates the electricity power supply.
  • Important Note: In case the smart key is lost or damaged, a replacement fee of   ₹2000/- will be charged.
  • During your stay: when you go out you have option to carry all three smart cards with you OR you can keep all three smart cards in lock box, located on first floor – opposite wall of staircase entrance. And close Lock box with mechanical code.
  • Utilities: Please use the electricity and water judiciously and in an eco-friendly manner. Do not leave the lights, AC, water tap, etc. switched on when you are away from the property. The caretaker or owner will power off the main supply in such cases and may charge you for the misuse of energy. Please note that the air conditioning does not work properly, if the windows or doors are open or not properly closed. Do not keep the rooms doors/windows open while using the air conditioning. This is considered a violation of the house rules and may result in a penalty and/or termination of your stay. If you misuse or damage any electric/electronic items, you will be liable for the full cost of repair or replacement.
  • Cleanliness: We ensure a clean and hygienic environment at the time of check-in. We request you to maintain this cleanliness throughout your stay and upon check-out.
    • Waste Disposal: It is your responsibility to dispose of any litter/waste/garbage in the provided disposable bag/drum.
    • Garbage Pickup: We offer a complimentary daily garbage pickup service around 8:00 a.m. Please ensure your waste is placed at the designated spot (entry point of staircase) before this time.
    • Daily Cleaning Service: We provide a free of cost- daily house cleaning service, which includes brooming, mopping the floor, and cleaning the toilet & bathroom. This service is available between 1:00 p.m. to 5:00 p.m., subject to your permission.
    • Additional Cleaning Requests: If you require cleaning services outside of these hours, it will be subject to the availability of the cleaning staff and may incur additional charges.
  • Frequency of Linen Changes:
    • Bath Towel and Hand Napkin:
      • These are provided to each guest during every new check-in.
      • For guests with extended stays, the change occurs every 7 days.
    • Bed Sheet, Pillow Cover, Blanket, and Kitchen Cloths:
      • These are changed for each new stay.
      • For guests with longer periods of stay, they are refreshed at 7-day intervals.
    • Additional Requests:
      • If any guest requires a change before the scheduled interval, there will be an additional cost.
  • Food: We are a vegetarian-friendly homestay and we request our guests to respect our dietary preferences. You are allowed to cook or order only veg food on the premises. Egg preparations are also allowed. However, non-veg food is strictly prohibited and you cannot cook or bring it from outside.
  • Furniture: Please do not shift or rearrange the furniture or make any changes to the property without our permission. If you cause any damage to the property or its contents, you will have to pay for the repair or replacement costs.
  • Inventory: Please do not take out any items from the property, such as pillows, blankets, towels, utensils, electronics/electrical gadgets, etc. These are provided for your convenience and comfort during your stay. If we notice any violation of this rule, we will inform the booking agent and the nearby local police station.
  • Liability: We are not liable for any loss or damage to your belongings for any cause whatsoever. You are solely responsible for your valuables and personal items. Please keep them safe and secure. We also do not provide any insurance or compensation for any accidents or injuries that may occur on the premises.
  • Feedback: We value your feedback and suggestions on our homestay service. If you have any technical problems in your room or any complaints about your stay, please let us know as soon as possible. We will try our best to resolve them and make your stay comfortable and enjoyable. However, if you notify us late or after your check-out, we may not be able to address your issues or offer any refunds or discounts.
  • Jurisdiction: In case of any dispute or legal matter arising from your booking or stay at our homestay, the jurisdiction will be Ahmedabad only. By confirming your booking, you agree to abide by the laws and regulations of this jurisdiction.
  • Confirmation: By confirming your booking at “The Homeland Stay” property, you acknowledge that you have read and understood all the house rules and you agree to follow them strictly. If you have any questions or doubts about the rules, please contact us before booking. We appreciate your cooperation and respect for our homestay.

Thank you for choosing our homestay and following our house rules. We wish you a pleasant and comfortable stay! – By Owner